---
title: A5 | Managed Security
---

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- Company 
  
    - [About Us](https://armory5.com/about?hsLang=en)
    - [Careers](https://www.linkedin.com/company/armory5/jobs)
    - [Why Armory5](https://armory5.com/why-armory5?hsLang=en)
- Solutions 
  
    - [Managed IT](https://armory5.com/managed-it?hsLang=en)
    - [Managed Security](https://armory5.com/managed-security)
    - [Consulting Services](https://armory5.com/consulting-services?hsLang=en)
- Resources 
  
    - [Request a Quote](https://armory5.com/getting-started?hsLang=en)
    - [Support Portal](https://armory5.rmmservice.com)
- [Experiencing an Outage?](https://armory5.com/emergency-contact-form?hsLang=en)

- [Contact Us](https://armory5.com/contact?hsLang=en)

Managed Security

# Managed detection, response, and resilience on repeat.

### Steady monitoring with clear updates so you always know what’s happening.

[Request A Quote](https://armory5.com/getting-started?hsLang=en)

##### Network Operations Center

 From SD-WAN to Wi-Fi, we track uptime, latency, and loss in real time and act before users feel it. Post-incident reviews feed small improvements that add up to long term reliability.

##### 24/7 SOC

 Our SOC watches continuously, verifies true positives fast, and executes playbooks to contain threats before they spread. You get plain-English updates, evidence, and after-action steps.

##### Threat Detection and Containment

 We detect real threats fast, verify the signal, and move to contain—isolating affected users or systems before impact spreads. You get clear updates, evidence, and next steps, not just alerts.

##### Tier 1 - 3 Tech Support

 Frontline fixes fast, with clear escalation to senior engineers when needed. Most issues close at Tier 1–2; Tier 3 handles the hard stuff without the handoffs.

##### Monthly Net-Sec Review

A focused, monthly walkthrough of uptime, incidents, patch/vuln posture, and open risks—ending with clear priorities and owners for the next 30 days.

- 5min
  
  
  
  
  
  ##### MTTD (mean time to detect)
  
  Our sensors and rules catch suspicious activity quickly, so investigation starts while the window for damage is still small.
- <15min
  
  
  
  
  
  ##### to quarantine reported phish
  
  
  
  User-reported messages are investigated quickly and pulled from inboxes to limit spread.
- 28%
  
  
  
  
  
  ##### incidents detected proactively
  
  We don’t just wait for alarms; targeted hunts surface quiet threats and dormant risks.
- 97%
  
  
  
  
  
  ##### patch compliance for critical updates
  
  Staged rollouts balance speed and stability, closing vendor-flagged risks promptly.

### Real threats handled in real time, with plain-English updates and results.

Our Managed Security offering pairs always-on monitoring with human-led investigation to turn alerts into fast, evidence-backed action. Our 24/7 SOC hunts, verifies, and contains—isolating accounts or hosts, blocking malicious traffic, and coordinating clean recoveries with minimal disruption.

You’ll get plain-English updates during incidents, followed by concise after-action reports with root cause, impact, and next steps. Between events, we tune detections, close vulnerabilities, and track real metrics—MTTD/MTTR, patch compliance, and risk trends—so progress is visible, not assumed.

Monthly net-sec reviews align priorities with your business goals and convert findings into a short, owned action plan. Expect calm execution under pressure, clear accountability, and a security posture that hardens month over month.

#### Managed Security Team

At Armory5, we like to have a name to a face. We want you to know who's on the other end, and that we're always here to help.

[Contact Us](https://armory5.com/contact?hsLang=en)

##### [Jacob Waterman SOC Supervisor](https://armory5.com/about-jacob?hsLang=en)

##### [Michael Hood NOC Supervisor](https://armory5.com/about-michael?hsLang=en)

Questions

### Answers to some common questions we receive.

![security analyst working](https://armory5.com/hubfs/AI-Generated%20Media/Images/security%20analyst%20working.png "security analyst working")

- ##### How fast do you respond?
  
  
  
  P1 alerts get human triage within minutes, and containment begins as soon as verified. We share initial findings quickly, then follow with a concise report.
- ##### How do you communicate during incidents?
  
  
  
  Single channel for live updates (email/phone/Teams), an initial summary once stable, and a full report within the agreed SLA.
- ##### Do you take action, or just alert us?
  
  
  
  We act under preapproved playbooks (isolate hosts, disable accounts, block traffic). Anything outside those guardrails is confirmed with you first.
- ##### How is pricing structured?
  
  
  
  Typically per-endpoint/user with tiers for coverage and integrations; projects and advanced forensics are scoped separately.

## Ready to get started?

[Request A Quote](https://armory5.com/getting-started?hsLang=en)

- Company 
    - [About Us](https://armory5.com/about)
    - [Careers](https://www.linkedin.com/company/armory5/jobs)
    - [Why Armory5](https://armory5.com/why-armory5)
- Solutions 
    - [Managed IT](https://armory5.com/managed-it)
    - [Managed Security](https://armory5.com/managed-security)
    - [Consulting Services](https://armory5.com/consulting-services)
- Resources 
    - [Request a Quote](https://armory5.com/getting-started)
    - [Support Portal](https://armory5.rmmservice.com)
- [Experiencing an Outage?](https://armory5.com/emergency-contact-form)

#### Who We Are

Armory5 isn’t just a name—it’s a fortress. A commitment to design, defend, and deliver security that doesn’t just meet standards but sets them. Built on principles that endure, under pressure that breaks others. This is resilience. This is readiness. This is Armory5.

<https://www.linkedin.com/company/10157145> <https://www.facebook.com/people/Armory5/61574912003583/#>

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