Syracuse 315.329.5200
Albany 518.649.9475
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All and 1 is Now Armory5

Managed Services

Proactive Management. Fixed Monthly Maintenance. General Peace of Mind.

Armory5 offers IT managed services packages to organizations of all sizes. Our five star service is dedicated to improving productivity and providing predictable, controlled, IT cost by reducing the impact of IT infrastructure challenges on daily operations.

What’s Included In Managed Services?

Server Monitoring & Management

Proactive monitoring of servers, 24/7/365, in order to catch any problems before they cause a major outage. Hardware and software asset inventory, hardware performance monitoring, patch management and anti-virus monitoring are all included ensure servers are at optimal performance and data is protected.

Backup Management

Configuring, managing and monitoring server backups to eliminate the risk of essential data loss and costly downtime in the event of a crisis or failure of a server.  Strategic advice on disaster recovery and business continuity plans are also available.

 

Strategy & Consulting

Keeping you informed of the latest tools and technology solutions available to your organization that may enhance the performance of your network, keep your infrastructure up to date and allow for optimal efficiency throughout your business environment. Monthly, quarterly and semi-annual reporting and planning available with CTO expert advice.

Help Desk & Support Services

On-site and remote support with an in-house help desk, available around the clock.  Armory 5’s ticketing system makes it easy to submit an issue via email, phone or web portal and receive follow up information and reporting to ensure your problems are solved efficiently, each and every time.

Cyber Security

Using industry leading technology, Armory 5 has an array of solutions to keep your organization’s information secure to prevent threats from appearing on your network while blocking network intrusion or security breaches. SPAM filtering is also available to protect your organization’s online reputation while protecting each user inbox from attacks.

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Network inventory & Documentation

User-friendly diagrams of your overall network design/layout and network configurations are maintained by Armory 5, including a detailed description of all hardware and software assets.